Meteoxperts Solutions Pvt. Ltd. ("Meteoxperts", "we", "us", "our") is dedicated to protecting the privacy and personal data of our clients, customers, visitors, partners, and users ("you", "your"). This Privacy Policy outlines the types of information we collect, how we use it, the legal basis for processing it, how we share it, and the security measures we employ.
By accessing or using our website (www.meteoxperts.com), engaging with our services, or submitting your information to us, you agree to the practices described in this policy. If you do not agree, you should refrain from using our website or sharing any personal data with us.
Meteoxperts Solutions Pvt. Ltd. is a technology-focused organization that provides advanced solutions in the fields of meteorology, renewable energy assessment, weather monitoring, and environmental instrumentation. Our product portfolio includes automatic weather stations (AWS), wind monitoring systems, data loggers, and solar radiation sensors.
Given the nature of our business and services, we interact with multiple stakeholders, including corporate clients, government agencies, vendors, consultants, and individuals. To serve these stakeholders effectively and securely, we collect and manage personal and project-related information.
Name (first and last)
Contact number (mobile or landline)
Email address
Residential or mailing address (if required for documentation or delivery)
Company name and professional designation
GST, PAN, or other registration numbers (if applicable for invoicing or vendor registration)
Nature and scope of the project
Product or technical specifications shared during project planning
Installation site or project location details
Quotations, proposal documents, or other submitted files
Inquiry history or correspondence
We use your information for legitimate business purposes:
To respond to inquiries and service requests: If you reach out through the website or other communication channels, we use your data to respond with relevant solutions or support.
To provide products and services: We use your information to deliver meteorological equipment, configure systems, schedule site visits, and fulfil installation and maintenance requests.
To create and manage commercial proposals: This includes drafting quotations, commercial offers, technical presentations, and service agreements.
For internal analysis and service improvement: We analyse data to evaluate our processes, develop new solutions, improve customer experience, and optimize operations.
To send notifications and service updates: If you are an existing client, we may share updates about service availability, technical enhancements, or regulatory changes related to your product.
To fulfil regulatory and legal obligations: We may be required to verify client identities, submit data to government authorities, or retain certain records for compliance purposes.
We do not use your information for profiling or automated decision-making. Any promotional communication will be sent only after obtaining your consent or if you are already a customer of Meteoxperts.
Meteoxperts collects and processes your personal data based on lawful grounds, in accordance with the Indian Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. The specific legal bases for our data processing activities are:
Consent: We may ask for your explicit consent when legally required, such as when subscribing to newsletters or participating in feedback surveys.
Contractual necessity: If you request a quotation, purchase a product, or enter into a service agreement, your data will be processed as part of fulfilling that contract.
Legal obligations: In some cases, we are obligated by law or regulation to collect and process specific types of information.
Legitimate interests: This includes purposes such as ensuring data security, improving user experience, or responding to your inquiries efficiently.
Meteoxperts does not sell or rent personal information to third parties. We may share your data only under the following conditions and with trusted partners:
Internal departments: Your data may be shared among Meteoxperts’ staff such as sales, project, technical, support, or accounts teams as necessary to serve you.
Third-party service providers: We may use vendors for services like cloud hosting, hardware delivery, software support, or logistics. These providers are contractually bound to handle your data securely and use it only for the specified purpose.
Professional advisors: Data may be shared with auditors, legal advisors, or tax consultants during audits or compliance reviews.
Every third-party recipient is subject to confidentiality obligations and expected to maintain data security standards similar to ours.
We encourage you to reach out if you have any questions or concerns about your privacy or how your information is handled. You may also contact us if you want to update your data, opt-out of communications, or understand how your information is being used.
Grievance Officer: Amrita
Email: info@meteoxperts.com / admin@meteoxperts.com
Address: A‑169 First Floor, Sector 83, Noida, Uttar Pradesh - 201305
We aim to respond to all legitimate requests within a reasonable timeframe and in accordance with applicable laws.
This Privacy Policy may be modified from time to time to reflect changes in our operations, applicable laws, or technology advancements.
We recommend you check this page periodically to stay informed about how we are protecting your information.